As far as insurance goes, there are those who follow the market, and those who make the market. MetLife has continually, over a period of nearly a century and a half, determined and shaped the industry around it, delivering excellent customer service and product innovation over that period to sustain quality. The firm has been recognised as one of the best in the world for employee satisfaction, winning many awards as a testament to its ability to foster and attract up-and-coming talent. In 2009, the firm expanded its product reach to capitalise on changing markets